TICKETING AND TOURISM
TICKET • TOURISM • TECHNOLOGY
Airline ticketing is a fundamental part of the aviation and travel industry, connecting passengers with airlines, travel agencies, global distribution systems and destinations. GAME-112 provides practical knowledge of airline reservations, PNRs, fare structures, e-ticketing and GDS operations, with SABRE included as an important practical learning component.
The course goes beyond ticket issuance to examine how ticketing connects with airline revenue management, dynamic pricing, ancillary services and tourism. Participants explore how airlines, travel agencies, OTAs, hotels and tourism businesses work together to create and distribute complete travel experiences.
Why Take GAME-101?
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End-to-End Operational Insight: Understand the complete airline ticketing process—from availability and reservation to PNR creation, fare selection, e-ticketing and travel fulfillment. Gain practical exposure to GDS operations, including SABRE.
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Revenue Maximization Strategy: Discover how airlines use fare classes, inventory control, yield management, dynamic pricing, overbooking and ancillary services to manage revenue and passenger demand.
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Real-World Problem Solving: Apply ticketing and tourism concepts to practical situations involving seasonal routes, passenger segments, fare strategies, distribution channels and tourism partnerships. The course culminates in a practical distribution strategy exercise.
Key Focus Area
LEARNING OUTCOMES
By the end of GAME-112, participants will be able to:
- Explain the role of GDS platforms in airline reservations and distribution.
- Understand and apply basic SABRE reservation and ticketing concepts.
- Understand PNR creation and passenger reservation workflows.
- Explain e-ticketing and interline ticketing concepts.
- Understand fare classes, fare rules and inventory availability.
- Apply basic principles of yield management and dynamic pricing.
- Explain the commercial impact of overbooking and inventory control.
- Understand the role of NDC and emerging airline distribution models.
- Identify opportunities for ancillary revenue and travel-service bundling.
- Explain the relationship between airlines, travel agencies, OTAs, hotels and tourism businesses.
- Compare direct airline, GDS and OTA distribution channels.
- Develop a basic ticketing/distribution strategy for a seasonal route.
INSTRUCTORS
Mr. Muhammad Faisal Ghaziani
With over 28 Years of Experience Muhammad have been working with Sabre almost 21 years and currently as Head of airline business development and Product Manager/ Trainer.
Prof. Moiz Sabuwala
Mr. Sabuwala is a popular Professor, who teaches almost all business administration subjects, but excels in Tourisum and Management subjects. He is an MBA from IBA and has travelled all over the world and has done various business ventures.
WHO SHOULD ENROLL?
- Aviation students seeking practical knowledge of airline commercial operations.
- Travel & tourism students wanting to understand airline ticketing and distribution.
- Ticketing and reservation professionals looking to strengthen their industry knowledge.
- Travel agents and tour operators involved in airline reservations and travel services.
- Airline sales and reservation staff seeking broader commercial understanding.
- Fresh graduates preparing for careers in aviation, travel and tourism.
- Travel business entrepreneurs interested in airline distribution and tourism services.
- Professionals transitioning into airline commercial, ticketing or travel operations.
CAREER
Single Module Fee (GAME-112): 20,000 PKR
Executive Savings: Planning to earn the full Executive Certificate? Enroll in the complete 1-Year GAME Program (12 modules) for 200,000 PKR and save 40,000 PKR.
